Through our one-on-one or group training sessions, we assist you and your staff to create a thorough understanding of each persons skills and tasks, develop deeper communication with each other,  orchestrate efficient processes that avoid the pitfalls and snags causing frustration and loss in production, and implement cross-training to all individuals in each department.

Outsourcing Financial and Administrative Services is not a fit for every company.  As a Physician, Practice Administrator or Solo Entrepreneur, you know that you have heavy responsibilities and typically have extreme time constraints that prevent you from being able to devote specific sessions dedicated to training your team.  When you do have time to spend with your team, it is focused on driving results and solving immediate problems for your customers.  This situation is only complicated with the continued high turn-over of staff looking for the next promising venture and so it never seems that you accomplish the level of education outcomes you desire with them.  The reality is that the longer these issues continue, the deeper the need is to have them addressed.  The solution is really simple when you realize many times your existing team simply need additional training by an expert in the industry, to get past the things that are holding each of you back from building a resourceful company with a repertoire of great collaborative skills.  

Our President, Misty W Gilbert, has over 29+ Years experience in managing small businesses with a niche focus in the healthcare industry.  She is an expert at creating clarity out of the chaos in your financial and administrative tasks, whether with credentialing, contracting, medical billing, medical contracting, collections, accounts receivables, accounts payables, vendor contracts, communication, documentation, medical records, state and federal laws, financial record keeping, monthly financial processes, and all supporting foundations to the platform of your business.  

For example, in the Medical Billing Training, we will teach you the in’s and out’s of how to be persistent, thorough and the creative approaches to manage and organize this process into a more profitable venture.  We explain the challenges most practices have in this and the areas that get frequently missed impacting the bottom line profit on each claim.  As we evaluate the dynamics of your practice, audit your current methods of operating, review your claim denials along with reviewing the reimbursement rates of your contracts, we find the gaps and create solutions to improve your profit margins.  

Our partnership with you in all areas of business is to educate you with the knowledge and understanding directly related to your industry, revealing that it all ties together, and you can’t focus just on one aspect, or you will suffer.  Whatever you neglect will eventually be the thing that breaks you and your business down.

The Resource Management Group, LLC gives you the perspective through both one-on-one and group training sessions on how to create simple, accurate and transparent processes that bring you the desired outcomes every time without the frustration and exhaustion most have in trying to figure this out on their own.  Our goal is to assist you and your staff with creating efficient processes, provide cross-training to all individuals in each department, and education relating to each person’s tasks.  We focus on specific items that will improve the functionality, knowledge and efficiency of your team.  Our training programs cover a wide range of topics as we address the front end to the back end of your business in regard to  Customer Service, Communication Methods, Administrative Processes, Financial Practices and Strategies, and more.

How would utilizing an industry guru who has proven track record to build your business on a foundation of excellence help you to expedite results for you and your business?

Let’s Work Together!

The Resource Management Group, LLC will help you through both one-on-one and group training sessions to assist you and your staff to create a thorough understanding of each person’s skills and tasks, develop deeper communication with each other, orchestrate efficient processes that avoid the pitfalls and snags causing frustration and loss of production, and implement cross-training to all individuals in each department.

Which area do you need to focus on in your business?

  • Administrative Processes 
  • Record Retention
  • Communication Strategies
  • Customer Service Solutions
  • Medical Record Guidelines
  • Medical Billing Methods
  • Credentialing Procedures
  • Healthcare Claim Rules and Regulations
  • Insurance Guidelines
  • The Prompt Pay Act
  • Federal & State Rules and Regulations
  • Employment Laws
  • Human Resource Practices
  • Financial Reporting
  • Financial Regulation Laws
  • Financial Management Strategies
  • Cash Flow Management
  • Debt Reduction
  • HIPAA Rules and Regulations
  • Protected Health Information Laws
  • Fraud Prevention
  • Audit Guidelines

We realize that each business has its own specific needs and that not all medical practices or small business can work off of the same model.  Let’s have a conversation to discuss your situation so that we can provide you a customized training package specific to your industry and individualized needs.

Reach out and Connect!

Thank YOU for your interest in the Consulting, Training, Financial and Administrative Services offered by The Resource Management Group, LLC!  We truly appreciate your consideration of us as a potential business partner.  We know you have a choice in who you work with and we count it an honor to be one of your considerations!